Shipping policy

Thank you for shopping with us. Please review the shipping details below so you know what to expect once your order is placed.

Order Processing Times

  • Preorder Items: Orders marked as "Preorder" are made in limited batches and typically take 4 to 6 weeks to ship from the date of purchase. This timeline reflects manufacturing and production lead time.
  • Premade Items: Orders marked as "Premade" (in-stock and ready to go) typically ship within 1 week of purchase, as long as nothing interferes with normal order processing (see below).

Please note that these timeframes are estimates, not guarantees. While we work hard to stay within these windows, delays can occasionally happen due to circumstances such as:

  • Manufacturing or supplier delays
  • High order volume during drops or restocks
  • Carrier or customs delays
  • Incorrect or incomplete shipping information provided at checkout
  • Events outside of our control (weather, holidays, etc.)

If any of the above impacts your order, we'll do our best to keep you updated.

Mixed Orders

If your order contains both a Preorder item and a Premade item, the entire order will ship together once the Preorder item is ready, unless otherwise noted at checkout or communicated by our team.

Shipping Confirmation & Tracking

Once your order ships, you'll receive a confirmation email (and/or text, if opted in) with tracking information. Please allow up to 24–48 hours for tracking information to update after you receive your shipping confirmation.

Shipping Rates & Carriers

Shipping rates are calculated at checkout based on your location and the shipping method selected. We ship via major carriers (USPS, UPS, and/or FedEx) depending on your order and location.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us as soon as possible — we'll do our best to update it before the order ships, but we cannot guarantee changes once an order has entered processing.

Lost, Delayed, or Stolen Packages

We are not responsible for packages lost, delayed, or stolen after they've been marked as delivered by the carrier. If your tracking shows an issue, please reach out to us and we'll help you file a claim with the carrier where possible.

Questions?

If you have any questions about your order or our shipping timelines, reach out to us at:

[vaynegarments@gmail.com]